SHORT DESCRIPTION

The institute is searching for an IT technician to provide support to the Institute's IT systems to ensure the optimal functioning of the Institute's resources.

OTHER DETAILS

Ref. num. 2024-RM_IT-ADM-191

IT Technician

IMDEA Materials Institute is a public research organization founded in 2007 by Madrid’s regional government to carry out research of excellence in Material Science and Engineering by attracting talent from all over the world to work in an international and multidisciplinary environment. IMDEA Materials has grown rapidly since its foundation and currently includes more than 120 researchers from 22 nationalities and has become one of the leading research centers in materials in Europe which has received the María de Maeztu seal of excellence from the Spanish government. The research activities have been focused on the areas of materials for transport, energy, and health care and the Institute has state-of-the-art facilities for processing, characterization and simulation of advanced materials.

More information can be found at our webpage.


Description

The successful candidate will be required to perform the following functions:

  • Resolve connectivity issues (Wi-Fi, Ethernet) and troubleshoot hardware problems (printers, peripherals).
  • Install and configure software, manage user accounts, reset passwords, and unlock accounts.
  • Monitor system performance and resolve advanced issues (CPU, memory, disk usage).
  • Apply OS updates, security patches, and manage backups.
  • Analyze logs and run diagnostics for troubleshooting.
  • Manage user permissions, groups, and policies (Active Directory, Linux ACLs).
  • Automate tasks with scripts (bash, PowerShell, AppleScript).
  • Troubleshoot network issues (DNS, DHCP, VPN) across platforms.
  • Document and track tickets in the helpdesk system, ensuring timely follow-ups.
  • Manage inventory tracking and oversee hardware recycling processes.

Requirements
  • Bachelor´s degree in computer systems or Advanced Vocational Training (CFGS) in computer systems
  • B2 level of English

Conditions
  • Full-time contract. Salary based on experience and skills.
  • Excellent working environment.

Applications are processed upon reception. The position might be closed once ten working days have passed since publication, so we encourage early application.

The working language of the Institute is English. Full command of the English language is required in all positions.

WHAT YOU WILL FIND AT IMDEA:

Stimulating environment where you can grow professionally.

IMDEA Materials Institute is committed to equal opportunities, diversity and the promotion of a healthy work environment and work-life balance. Female applicants are encouraged to apply to our research and technical positions. See our Gender Equality Plan here and our Code of Ethics here.

Besides on-the-job technical training, IMDEA Materials Institute is committed to training the Institute’s scientists and staff in “soft” or transversal skills. See the available training here.

Meet some of our alumni to see what it is like to work with us.